Modern Veterinary Mentorship

With option to become a Certified Veterinary Mentor(tm)

Presented by the VIN Veterinary Mentorship Academy and drip.vet

Release date: 2/14/2023

Speakers

Stijn Niessen Professor Internal Medicine, Royal Veterinary College London, Internist and Director, VIN Veterinary Mentorship Academy; Yaiza Forcada Honorary Senior Lecturer in Small Animal Internal Medicine, Royal Veterinary College, London, Internist and Director, VIN Veterinary Mentorship Academy; Lance Roasa Veterinarian and Attorney, drip.vet co-founder; Bree Montana Veterinarian and Certified Compassion Fatigue and Suicide Prevention Professional; Daniel Tipney Training Director, VetLed, Head of Culture, Patient Safety and Human Factors.

  • Professional, high quality mentorship can make the difference between creating a stable, effective, happy veterinary team with low staff turnover and a clinic struggling to provide optimal clinical outcomes, job satisfaction, as well as attract and keep staff.
  • This course provides an in-depth look at what is needed to provide high-quality mentorship in the veterinary field; course tutors all have extensive experience and/or training in mentorship in the veterinary field. Both good mentorship theory and practice, including examples, will be discussed.
  • Optional (available Spring 2023): Delegates can choose to apply to become a Certified Veterinary Mentor by the VIN Veterinary Mentorship Academy by completing all 9 sessions successfully, as well as successfully completing an online certification examination. More information on becoming certified and how to enroll will be made available on vin.com/vma.

Agenda and learning objectives:

Establishing an Effective Mentor-Mentee Relationship - 1 hour

Define an effective mentor-mentee relationship.

Understand the different types of mentorship described in the literature.

Design a personalized mentorship program with structure and flexibility.

Establishing Boundaries in a Mentor-Mentee Relationship - 1 hour

Define the socratic method of teaching.

Explain how a reflective approach to teaching can encourage interaction and develop life-long learners.

Describe how to use the socratic method and other reflective approaches while interacting with mentees.

Discuss ways to maintain personal boundaries for mentors and how not to overstep these boundaries.

Communication and Mentorship - 1 hour

Understand the communication needs of recent veterinary graduates.

Describe how to properly conduct “Crucial Conversations” that are emotionally charged and high-stakes.

Establish a relationship that invites communication through transparency.

Mentorship Roundtable: Turning Theory into Practice, Part 1 - 1 hour

Illustrate different ways to establish a mentor-mentee relationship.

Describe and compare different approaches to mentorship and how each can be successful.

Discuss ways to troubleshoot when the mentor-mentee relationship encounters roadblocks.

Introduction to Veterinary Human Factors - 1 hour

Explore the gap between possessing clinical skills and being able to deliver these skills to achieve the best patient outcomes.

Understand the significance of veterinary human factors and how non-technical skills can reduce errors and improve patient safety.

Improve mentorship climate by visualizing the connection between non-technical skills, wellbeing, systems/processes and organizational culture, thereby improving clinical outcomes, team motivation and operational efficiency.

Understand the importance and impact of tools such as checklists, briefings and safety reporting systems in optimizing mentorship climate.

Workplace Culture - 1 hour

Understand the role of systems thinking: looking beyond the individual.

Learn the essential aspects for a safety culture in practice.

Explore alternatives to blame culture.

Introduce of the concept of psychological safety.

Balance learning with accountability when adverse events are reviewed.

Introduce learning beyond failure.

Overview of Mentoring Skills Training - 1 hour

Review the skill of active listening: listening with the intent to hear and not to reply.

Discuss how to ask the right questions: ascertaining, understanding and helping others. understand what they need to know. Use a structured framework to gauge an individual’s competence.

Illustrate how to Check in at a personal level and provide constructive feedback.

Understand emotional responses and their impact in clinical work, supporting mentees to feel in control when things are out of control.

Set objectives and follow up effectively: when to spoon-feed and when to encourage independence.

The Serious Side of Mentorship: Mental Health and Suicide Awareness - 1 hour

Outline key indicators that show a lack of wellbeing and learn how to approach them with the mentee.

Describe how to approach a conversation about wellbeing and work-life balance.

Discuss the importance of self care and different approaches to achieve it.

Review key aspects of suicide awareness for oneself and for others.

Mentorship Roundtable: Turning Theory into Practice, Part 2 - 1 hour

Using video examples:

Illustrate the different ways to establish a mentor-mentee relationship.

Describe and compare different approaches to mentorship and how each can be successful.

Discuss ways to troubleshoot when the mentor-mentee relationship encounters a roadblock.